Admission Policies

Support persons when assisting a person(s) with a disability are permitted to attend all sites or events at no charge where an admission fee is applicable.

Parking

Joseph Brant Museum

One (1) marked accessible parking spot is located in the North Shore Blvd lot.

Ireland House

One (1) marked accessible parking spot is located in the main lot, at the entrance to the Interpretive Centre.

Public Transportation

Joseph Brant Museum – Burlington Transit Route 4 and 10 Ireland House – Burlington Transit Route 3

For more details regarding public transportation, please visit the webpage below;

https://www.burlingtontransit.ca/en/schedules-and-maps/destinations.aspx

If you require specialized transit, please view the Handi-van resource Burlington Transit provides below;

https://www.burlingtontransit.ca/en/our-services/handi-van.aspx

Entrances

Joseph Brant Museum

The main entrance facing North Shore Blvd features automatic sliding doors and no slope from the sidewalk, and ramp access from the parking lot.

Ireland House

The main entrance to Ireland House features a slight (~2”) step up from the lawn to the edge of the porch. Please note: Due to the historic and protected nature of this property, doorways may also be too narrow for particular mobility devices.

Interpretive Centre at Ireland House

The main entrance facing Guelph Line features a ramp and electronic accessible doors

Accessibility Inside the Museums

Joseph Brant Museum

• Accessible doorways and electronic doors
• Accessible washrooms located on the main and 2nd floor
• The main floor accessible washroom is equipped with an infant changing facility
• An elevator is located behind the reception desk for access to the rooftop terrace
• Walking tour brochures in large print form are available at the reception desk
• Personal, described tours may be scheduled with prior notice
• Sensory friendly accommodations such as early, quiet openings may be made with prior notice
• Accessible height reception desk
• Accessible height gallery displays with high contrast colours/font
• Ramp access in case emergency evacuation of rooftop terrace
• An alternative virtual tour is available online by visiting; https://my.matterport.com/show/?m=6SdEQ2qEyEJ

Ireland House Museum

• The main entrance to Ireland House Museum features a slight (~2”) step up from the lawn to the edge of the porch
• Note; due to the historic nature of the building, there is no elevator or ramp access
• Doorways may be too narrow to accommodate all accessible devices.
• Personal, described tours for visitors that cannot access all floors or have sight impairment may be available when given prior notice of your visit
• Sensory friendly accommodations may be made upon prior request such as early, quiet openings
• An alternative virtual tour is available online by visiting; https://my.matterport.com/show/?m=6SdEQ2qEyEJ
• A self-guided written tour is also available upon request

Interpretive Centre at Ireland House

• Accessible ramp and electronic doors at main entrance
• Accessible washrooms are located on the main floor (note; no power doors).
• Accessible height reception desk

Service Disruptions

In the event of planned or unexpected disruption(s) in the facilities or services normally used by persons with disabilities, a public notice will be made available (Via MoB website, social media, notices at entrances or verbally by reception staff). The notice will contain the reason for the disruption, length of disruption and potential alternatives, if available.

Sensory Friendly Guide for Visitors

Arriving at the museums;

• Be prepared for potential crowds or lines when you visit at peak times (typically weekends, holidays or events).
• The museums are typically busier on weekends and during special events such as March Break and the Holidays
• Coat check is available upon registration at reception at Joseph Brant Museum

Sensory Notes;

• Inside Joseph Brant Museum are two echoing voice over features that can be played repeatedly during peak times (Land acknowledgement & Brant Inn video)
• Ireland House Museum is generally quieter with no interactive sounds
• To preserve the artifacts, both locations are dimly lit
• Joseph Brant Museum contains an interactive STEAM activity centre that is optional

Other Guidelines

• Do not touch any object unless they are clearly marked as safe to touch (skin contains oils that can damage the artifacts over time)
• Food and drinks are not allowed in the Joseph Brant museum galleries or Ireland House Museum

Contact Us

For questions, feedback or more information on accessibility at the Museum of Burlington sites, please contact us via phone or email. Email: museuminfo@burlington.ca

Phone: 905.332.9888