Line

Refund Policy

Museums of Burlington Cancellation Policy

CAMPS/PROGRAMS

  • Full refunds will be issued for cancellations received within 14 days of the start of the program. 
  • Cancellations received within 7 days of the start of the program will be subject to a 25% cancellation fee. 
  • Cancellations received after that but within 3 days of the start of the program will not be eligible for a refund, but will be able to transfer their child(ren) to a similar program on another date.
  • Refunds/program transfers will not be given for cancellations received on program days. 

Refunds will be issued by cheque and/or as a credit card refund. 

If the Museums of Burlington cancel a program(s), a full refund will be issued in the same manner as payment was received; Interact is considered cash.  If refund is by cheque, it will be processed within 7 days, once the payment cheque has cleared.

VENDORS

The Museums of Burlington expressly reserves the right to terminate the vendor reservation/agreement granted hereunder at anytime without liability upon the refund of the fee paid herewith. The Museums of Burlington also reserve the right to cancel any vendor during the event for non compliance of event rules. 

No refunds will be made due to weather conditions. In case of a rain-out and cancellation of an event, vendors will be given the option to participate at another event.